Shipping Policy

We want your order to reach you quickly, safely, and without surprise fees. Below you'll find everything you need to know about how we ship, when to expect your delivery, and what to do if anything goes wrong.

Order Processing Time

Orders are processed within 1 to 3 business days from the time your payment is confirmed. Business days are Monday through Friday, excluding public holidays. Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow its journey to your door.

Estimated Delivery Time

Standard transit time after dispatch is approximately 6 to 12 business days, depending on your destination. Remote or rural areas may require additional time. Delivery estimates shown at checkout are calculated based on your shipping address and the carrier's most recent performance data.

Shipping Fees

Standard shipping is FREE on every order, with no minimum purchase required. We believe the price you see is the price you pay — there are no hidden handling fees or surprise add-ons at checkout. From time to time we may offer expedited options at an additional cost; any such options and their prices will be clearly shown before you complete your order.

Duties & Taxes

All applicable duties and taxes are included in your order total at checkout. You will not be asked to pay any additional customs fees, import duties, or handling charges upon delivery. The price displayed at checkout is the final amount you pay.

Order Tracking

As soon as your order leaves our warehouse, we will send you an email containing your tracking number and a link to the carrier's tracking page. Tracking information may take up to 48 hours to update after the carrier first scans your package.

Shipping Restrictions

At this time, we ship to most international destinations. A small number of countries or regions may be restricted due to carrier limitations or local regulations. If we are unable to ship to your address, you will be notified at checkout before payment is completed.

Lost or Damaged Packages

If your package is delayed beyond a reasonable window, arrives damaged, or appears to be lost in transit, please contact our Customer Service team right away. We will work with the carrier to locate your shipment and, if necessary, send a replacement or issue a refund in accordance with our Refund Policy.

Need Help?

Our Customer Service team is here to assist you with any shipping questions. Visit our Contact page for our email, phone, chat, and SMS hours.